Door Supervisors
At Inspired Security we take great pride in the quality of Door Supervisors we supply to our clients, all of our employees go through a thorough selection process to ensure that we are selecting the right candidates to supply to our clients.
Our Door Supervisors display a smart, professional appearance and a friendly demeanour in order to welcome customer to your venue and encourage passing trade. Door Supervisors are often the first and last point of contact your customers have with your venue and we ensure they receive the right impression.
We recognise your relationship with your regular trade is integral to your bottom line. As such we place a strong emphasis on the importance of relationship building as part of our development program. In particular we have developed a module on maintaining positive relationships during conflict, to ensure even when things go wrong the customer wants to return.
Your premises licence is our concern. We collect data on incidents, refusals and capacity figures to ensure you licence is protected. We also offer personal license qualifications to our door supervisors in order to promote a greater understanding of their role in the protection of your business.
The welfare of your customers is also our concern. In order to promote this our Door Supervisors are trained in first aid and health and safety procedures to recognise the importance of looking after people within their job role.
Once provisioned to provide Door Supervisors your venue will receive:
- Door Supervisors Log Book
- Incident Book
- Accident Report Book
- Copy of Employers and Public Liability Insurance Certificate
- 2 way Radio Equipment – License Free
- Tally Counters
- Risk Assessment
All of our Door Supervisors are further trained in:
- Customer Service
- Conflict Management
- Health & Safety
- Emergency Evacuation
- Scene Preservation
- Crowd Management
- First Aid
- Roles & Responsibilities
- Physical Intervention